You can simply contact us at shop@marveledrose.com where our customer service team will be happy to help you with whatever you need
Preserved flowers are 100% natural products that have undergone a 100% vegetable and biodegradable preservation process to maintain their beauty and freshness. The flower is cut at the ideal point in terms of natural beauty. In the preservation process the sap and water of the flower are replaced effectively forming a fixed image of nature, creating a unique and 100% natural product that lasts for years
We accept all major credit cards (VISA, Mastercard, AMEX) and PayPal payments.
Once you place your order, please allow 1-2 business days to process your orders. After that, it will take 3-7 business days for delivery (depending on location).
If you are not happy with your purchase and wish to return an item, please contact us within 30 days from receiving your order. Please provide your order number as well as the reason for your return. Our customer service team will review the return request and will send further instructions if the return is approved.
For a list of final sale items, please see our Returns Policy. All returns must be in original condition with packaging intact.
All return shipping fees and other miscellaneous fees are the responsibility of the customer.
Please contact us within 7 days from receiving your order if you received merchandise that is incorrect, missing, and/or defective. Please include your order number, photographs of the item(s) and all related references upon receiving your package. We will do our very best to resolve your case as soon as possible
Yes, everything we use is preserved so it lasts for years too.
During the preservation process the roses lose their natural scent. We add fragrance of natural essences to give them back their wonderful smell.
Yes, if you do not want the scented roses you will have the option to add a note at checkout
Yes, preserved roses are completely safe for people allergic to pollen.
Contact us at marveledrose@gmail.com and tell us what you want, we will gladly help you make your wish come true.
care is very easy, just do not pour water on them, do not expose them directly to the sun, only for indoor use, and keep them in dry places.
Our preserved roses can last up to 3 years, following the care instructions the roses will maintain their natural beauty.